Comments on: Biothane Comfort Sure Fit Bungee E- Collar Strap Product Review with Duke Ferguson

By: Duke Ferguson

Duke Ferguson — Fri, 07 Jun 2019 18:55:27 +0000

In reply to Frank.

Hi Frank. check the model of the collar you bought and see if the strap is 3/4 or 1″ Then email us at info@upk9.ca
Thanks Frank!

By: Duke Ferguson

Duke Ferguson — Fri, 07 Jun 2019 18:50:54 +0000

In reply to Blair Howard.

Hi Blair. Once you are on the page after pushing add to cart you will see a “REMOVE” button under the item. tap that and it will remove the product. If you need more help please email info@upk9.ca thaks!!

By: Duke Ferguson

Duke Ferguson — Fri, 07 Jun 2019 18:48:32 +0000

In reply to Robert Countryman.

Yes we do have replacement kits. email info@upk9.ca with the size bungee you got and we will get you set up.

By: Robert Countryman

Robert Countryman — Wed, 29 May 2019 02:26:08 +0000

do you sell extra bungee cords for the collar. I purchased 2 of your collars cut one to short.

By: Blair Howard

Blair Howard — Sat, 17 Nov 2018 21:20:32 +0000

I just tried to buy a collar. I ended up with four in the cart. There’s no way to edit the quantity. No way to cancel and begin again.
I want the collar. Please help.
Blair Howard